Designing a High Availability Messaging Solution using
Microsoft Exchange Server 2007
Course 5054A: Two days; Instructor-Led Course
Syllabus
Elements of this syllabus are subject to change.
This 2-day course teaches messaging engineers to design a
high availability messaging solution using Microsoft Exchange Server 2007.
Students will create a high availability design to meet service level agreement
requirements and learn strategies for gaining approval for the design. They
will learn how to identify risks and create mitigation plans to maintain the
business continuity of the messaging system. Students will also learn how to
design a backup strategy, disaster recovery procedures, and test plans for
those procedures.
This course is intended for people with 3 or more years
experience working with previous versions of Exchange Server and experience
implementing Exchange Server 2007. Most students will have managed
enterprise-level Exchange Server organizations. Students are expected to be new
to participating in designing high availability solutions for Exchange Server
2007 or be planning to design high availability solutions for Exchange Server
2007 in the near future. Students may have done some design for Exchange 2000
Server or Exchange Server 2003 deployments but want to learn how to design
Exchange Server 2007 environments. Students may have experience in designing
and managing high availability solutions for other network services.
After completing this course, students will be able to:
·
Describe foundational high availability concepts
for messaging.
·
Evaluate high availability messaging
technologies for Exchange Server 2007
·
Create a high availability messaging strategy.
·
Design the messaging portion of a business
continuity plan.
·
Design backup for a high availability messaging
environment.
·
Ensure recovery readiness of a high availability
messaging environment.
Before attending this course, students:
·
Must have a basic understanding of high availability
concepts. For example, how clustering works at the operating system level
(Windows clustering) and how network load balancing works.
·
Must have a basic familiarity with deriving
business requirements. For example, gathering business requirements and
understanding that business needs come from a variety of sources (direct
personnel needs, regulatory, business operations requirements).
·
Must have a basic understanding of backup
systems. For example, types of backups (disk to tape, disk to
disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation
schemes, and offsite backup procedures.
·
Must already know how to use:
·
Microsoft Exchange Server 2007 Management tools
·
Exchange Best Practice Analyzer (ExBPA)
·
WinNT backup (ntbackup.exe)
·
Microsoft Visio or Microsoft Office PowerPoint
2003 (to create infrastructure diagrams)
·
Must understand hardware concepts. For example,
what redundant array of independent disks (RAID) is, what a storage area
network (SAN) is, processor options, memory requirements, how disk I/O
functions and the limitations of disk I/O, and storage options for Exchange
server. The differences in addressable memory spaces between
32 and 64 bit architectures.
· Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organization unit structure and inheritance, etc.
·
Must have working experience with designing and
implementing Active Directory directory services in
Microsoft Windows Server™ 2003.
·
Must understand Exchange architecture. For
example, the purpose of server roles, functions of specific server roles, how
message routing and queuing works in Exchange, standard messaging protocols
(Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version
4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates
data stores, client access methods, etc.
·
Must have working experience with Exchange 2000
Server or Exchange Server 2003 and Exchange Server 2007. For example, must have
installed, maintained, and supported a production Exchange environment.
·
Must already know how to use:
·
Exchange Server 2007 management tools
·
Exchange Best Practice Analyzer (ExBPA)
·
Microsoft Visio (to create infrastructure
diagrams)
·
Must have familiarity and experience with a
Windows scripting or command line scripting
This module explains the concept of service level
management and how it relates the maintenance of Exchange Server 2007. As well,
an overview of the high availability technologies for various network and data
center components.
·
Introduction to Service Level Management
·
Overview of High Availability Technologies
·
Exercise 1: Discussion: Refining the Scope of
SLA Requirements
After completing this module, students will be able to:
·
Explain service level management.
·
Describe high availability technologies.
This module explains how to evaluate the high availability
technologies for Exchange Server 2007. Options for Mailbox and non-Mailbox
servers are covered.
·
Evaluating High Availability Options for Mailbox
Servers
·
Evaluating High Availability Options for
Non-Mailbox Servers
·
Exercise 1: Configuring LCR
·
Exercise 2: Configuring CCR
·
Exercise 1: Testing CCR
·
Exercise 2: Discussion: Recommendations for
Using the High Availability Solutions
After completing this module, students will be able to:
·
Evaluate high availability options for Mailbox
servers.
·
Evaluate high availability options for
non-Mailbox servers
This module explains how to create a high availability
messaging strategy. This includes creating solutions for Mailbox and
non-mailbox servers.
·
Designing a High Availability Strategy for
Mailbox Servers
·
Designing a High Availability Solution for
Non-Mailbox Servers
·
Exercise 1: Designing High-Availability
Improvements for a Messaging Infrastructure
·
Exercise 2: Justifying Messaging Infrastructure
Design Decisions
After completing this module, students will be able to:
·
Design a high availability strategy for Mailbox
servers.
·
Design a high availability solution for
non-Mailbox servers.
This module explains how to design the messaging portion
of a business continuity plan. As well, information about identifying threats
to the messaging organization and mitigating those threats is covered.
·
Overview of Business Continuity Planning
·
Identifying Threats to the Messaging
Organization
·
Mitigating Threats to the Messaging Organization
·
Designing the Business Continuity Plan
·
Exercise 1: Identifying Risks to a Messaging
Environment
·
Exercise 2: Discussion: Mitigating Risks to a
Messaging Environment
After completing this module, students will be able to:
·
Describe business continuity planning.
·
Identify threats to the messaging organization.
·
Mitigate threats to the messaging organization.
·
Design the business continuity plan.
This module explains how to identify the backup
requirements and design the backup procedures for a high availability messaging
environment.
·
Identifying Backup Requirements
·
Designing Backup Procedures
·
Exercise 1: Identifying Backup Requirements
·
Exercise 2: Discussion: Creating Backup
Procedures
After completing this module, students will be able to:
·
Identify backup requirements.
·
Design backup procedures.
This module explains how to ensure recovery readiness of a
high availability messaging environment by designing recovery strategies and
evaluating disaster recovery readiness.
·
Designing Recovery Strategies
·
Evaluating Disaster Recovery Readiness
·
Exercise 1: Defining Recovery Procedures
·
Exercise 2: Evaluating Disaster Recovery
Readiness
After completing this module, students will be able to:
·
Design recovery strategies.
·
Evaluate disaster recovery readiness.
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